SincereNotes (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you use the SincereNotes mobile application and related services (the “Service”).
By using SincereNotes, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Account Information
When you create an account, we may collect:
- Name
- Email address
- Login credentials
- Subscription information (if applicable)
This information allows us to create and manage your account.
Contact Information
SincereNotes allows users to add contacts in order to schedule thoughtful messages and reminders.
Users may voluntarily provide:
- Contact names
- Email addresses or phone numbers
- Relationship labels (optional)
- Important dates (such as birthdays or anniversaries)
SincereNotes does not access your device’s contact list unless you explicitly grant permission.
Message Content
Users create and schedule messages within the app. These messages may include:
- Text messages
- Notes
- Optional media attachments
This content is stored so that reminders or messages can be generated according to the user’s scheduling preferences.
Usage Data
We may automatically collect limited technical data to improve the performance and reliability of the Service, including:
- Device type
- App version
- Operating system
- Crash reports
- Basic usage analytics
This information helps us diagnose issues and improve the user experience.
Payment Information
If you subscribe to a paid or premium feature, payments are processed by third-party platforms such as:
- Apple App Store
- Google Play Store
SincereNotes does not store or have access to your credit card or payment information.
2. How We Use Your Information
We use the information we collect to:
- Provide and operate the SincereNotes Service
- Enable users to create, schedule, and manage messages and reminders
- Improve app functionality and reliability
- Provide customer support
- Communicate important service updates
- Maintain the security and integrity of the platform
We do not sell or rent personal data to third parties.
3. Message Delivery
Due to platform restrictions and device settings, some messages created in SincereNotes may require the user to confirm or manually send the message before it is delivered.
SincereNotes stores message drafts and scheduling data to facilitate reminders and message preparation.
Users remain fully responsible for reviewing and sending their messages.
4. Data Storage and Security
We take reasonable measures to protect your information, including:
- Secure cloud storage
- Encryption where appropriate
- Restricted access to sensitive data
While we take steps to protect your information, no digital platform can guarantee absolute security, and users acknowledge this risk when using the Service.
5. User Control and Data Management
Users have control over the information they provide in the app.
Users may:
- Edit or delete contacts
- Modify or delete scheduled messages
- Update account information
- Request account deletion
If a user deletes their account, associated personal data will be removed within a reasonable period of time, except where retention is required by law or legitimate operational purposes.
6. Third-Party Services
SincereNotes may rely on trusted third-party providers to support the operation of the Service, including services related to:
- Cloud hosting and infrastructure
- Email or SMS delivery
- Analytics and performance monitoring
- Payment processing
These service providers only receive the information necessary to perform their services and are required to handle that information responsibly.
7. Children’s Privacy
SincereNotes is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If changes are made, we will update the “Last Updated” date and may provide notice within the app or through other communication channels.
Continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.
9. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
SincereNotes Support
Email: lori@sincerenotes.com