Privacy Policy

1.  Information We Collect

​Account Information

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​When you create an account, we may collect:

• Name

• Email address

• Login credentials

• Subscription information (if applicable)

 

This information allows us to create and manage your account.

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Contact Information

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​SincereNotes allows users to add contacts in order to schedule thoughtful messages and reminders.

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Users may voluntarily provide:

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• Contact names

• Email addresses or phone numbers

• Relationship labels (optional)

• Important dates (such as birthdays or anniversaries)

 

SincereNotes does not access your device’s contact list unless you explicitly grant permission.

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Message Content

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​Users create and schedule messages within the app. These messages may include:

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• Text messages

• Notes

• Optional media attachments

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This content is stored so that reminders or messages can be generated according to the user’s scheduling preferences.

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Usage Data

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We may automatically collect limited technical data to improve the performance and reliability of the Service, including:

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• Device type

• App version

• Operating system

• Crash reports

• Basic usage analytics

 

This information helps us diagnose issues and improve the user experience.

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Payment Information

 

If you subscribe to a paid or premium feature, payments are processed by third-party platforms such as:

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• Apple App Store

• Google Play Store

 

SincereNotes does not store or have access to your credit card or payment information.

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2. How We Use Your Information

We use the information we collect to:

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• Provide and operate the SincereNotes Service

• Enable users to create, schedule, and manage messages and reminders

• Improve app functionality and reliability

• Provide customer support

• Communicate important service updates

• Maintain the security and integrity of the platform

 

We do not sell or rent personal data to third parties.

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3. Message Delivery

​Due to platform restrictions and device settings, some messages created in SincereNotes may require the user to confirm or manually send the message before it is delivered.

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SincereNotes stores message drafts and scheduling data to facilitate reminders and message preparation.

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Users remain fully responsible for reviewing and sending their messages.

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4. Data Storage and Security

​We take reasonable measures to protect your information, including:

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• Secure cloud storage

• Encryption where appropriate

• Restricted access to sensitive data

 

While we take steps to protect your information, no digital platform can guarantee absolute security, and users acknowledge this risk when using the Service.

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5. User Control and Data Management

​Users have control over the information they provide in the app.

Users may:

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• Edit or delete contacts

• Modify or delete scheduled messages

• Update account information

• Request account deletion

 

If a user deletes their account, associated personal data will be removed within a reasonable period of time, except where retention is required by law or legitimate operational purposes.

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6. Third-Party Services

​SincereNotes may rely on trusted third-party providers to support the operation of the Service, including services related to:

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• Cloud hosting and infrastructure

• Email or SMS delivery

• Analytics and performance monitoring

• Payment processing

 

These service providers only receive the information necessary to perform their services and are required to handle that information responsibly.

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7. Children’s Privacy

​SincereNotes is not intended for children under the age of 13.

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We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

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If changes are made, we will update the “Last Updated” date and may provide notice within the app or through other communication channels.

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Continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

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9. Contact Information

​If you have any questions about this Privacy Policy or how your data is handled, please contact:

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SincereNotes Support
Email: lori@sincerenotes.com